Personalised chat: Go beyond primary greetings. REVE Chat analyzes customer habits and purchase history to craft individualized welcome messages, product tips, and support personalized to each visitor.
Once the admin adds the email template, he needs to translate it if you will find another languages (in addition to English) during the process by clicking on the edit button in front with the email template and choosing the ideal translation language.
The addon allows you to turn your Instagram feed into a dynamic and shoppable gallery, seamlessly connecting your social media existence with your e-store.
Whenever a customer starts off a chat session with the business, they’ll be introduced with precisely the same type of Messenger interface they’re already used to from using the Application on their own cell units with the blue Messenger icon.
Prestashop Abandoned cart addon informs shoppers on the items nonetheless inside their cart to allow them to quickly complete their transaction utilizing the price cut coupon A part of the email reminder.
Before you decide to sign up for a chat area, it really is advised to read the rules and polices because it is moderated by admins and moderators.
The store admin can certainly activate or deactivate the performance with the Prestashop social messenger addon from the admin interface.
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Additional modules are essential to complete a few of the much more Sophisticated duties, and they're usually expensive.
Seamless integration: Tawk.to seamlessly integrates with your PrestaShop store, syncing product and customer information and facts for a smooth workflow.
Inside the “Configure bot’s reply” , just increase within the portion that you would like the bot to reply, like “Your query is remaining transferred to the human agent.” Simply click “Save Changes” so you are done with this segment much too.
To send out the observe-up email towards the customer regarding the shopping cart abandonment with a discount coupon the admin should click the “Reward Icon” in front of the specified abandoned cart.
Fill out the shape and post. Soon you will get a new mail in your supplied email address consisting of activation website link. Make sure you activate your account making use of that hyperlink and are available back once more in REVE Chat module configuration page of your Prestashop website and sign in.
Boost your store’s customer practical experience by immediately replying for their queries while in the Facebook messenger.